Shipping policy

🚚 Shipping Policy – Travel World Maps

Thank you for shopping with Travel World Maps. Below you’ll find everything you need to know about our shipping process.

📦 Order Processing Time

All of our products are handmade with care and prepared individually before shipment.

Because each item is handmade, please allow 3–7 business days to complete and prepare your order before it is shipped.

Orders are processed Monday to Friday, excluding weekends and holidays.

Please note: Processing time is separate from shipping time.

🌍 Shipping Times

Estimated delivery times after dispatch:

United States: 5–10 business days
Europe: 5–10 business days
International: 7–15 business days

Shipping times may vary depending on your location, customs processing, and carrier delays.

💸 Shipping Costs

🎉 We offer FREE shipping on all orders worldwide.
No minimum purchase required.

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your package anytime using the provided link.

🛃 Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes.

These charges are the customer’s responsibility.

Travel World Maps is not responsible for delays caused by customs.

⚠️ Delays & Delivery Issues

While we work hard to deliver your order on time, delays may occur due to:

High demand or seasonal peaks
Shipping carrier issues
Customs processing

We are not responsible for delays once the package has been handed to the carrier.

📦 Incorrect Address / Failed Delivery

Please ensure your shipping details are correct before placing your order.

If a package is:

Returned due to an incorrect address
Not delivered because the customer was unavailable
Returned due to invalid contact information

👉 We will issue a refund for the product only or offer reshipping at the customer’s expense.

📬 Lost or Stolen Packages

If your package is marked as delivered but not received, please contact the carrier first.

Travel World Maps is not responsible for lost or stolen packages after delivery confirmation, but we will assist you in resolving the issue.

📦 Damaged Packages

If your order arrives damaged:

Contact us within 48 hours of delivery
Provide photos of the damaged item and packaging

We will review the issue and arrange a replacement if eligible.

🔄 Changes & Cancellations

Orders can only be modified or canceled within 12 hours of purchase.

After that, production may already begin and changes may not be possible because each product is handmade.

📩 Contact Us

If you have any questions about shipping, feel free to reach out:

📧 service@travelworldmaps.com