
Frequentfly Asked Questions
What countries and islands are on the map?
What countries and islands are on the map?
Our maps include almost all the countries and islands, except for the super small ones.
Note here: Our map can’t be used educationally. It is a piece of artistic décor, not a geographical tool for visual learning.
Do I have to pay extra fees upon delivery?
Do I have to pay extra fees upon delivery?
In most cases, no. If your country applies import duties or local taxes, we’ll guide you transparently through the entire process. Sublime stands for clear communication and full support.
Do the maps have any warranty?
Do the maps have any warranty?
Absolutely! We have a legal patent and all related documents for our Wooden Maps. Besides, our products come with a lifetime warranty (the document is provided with the set).
What should I do if I want to exchange or return an item?
What should I do if I want to exchange or return an item?
No worries. You have 14 days after delivery to request an exchange or return. Our support team will guide you through every step to ensure a smooth experience.
Do you ship worldwide?
Do you ship worldwide?
Yes, we ship worldwide, except Abkhazia, Brazil, Belarus, Cape Verde, Esvatini, China, Hong Kong, Iran, Iraq, Japan, Myanmar, Mexico, Naura, Palestine, Russia, Saudi Arabia Sudan, Somali, Syria, Thailand, UAE.